Terms of Service
Last updated: July 12, 2026
These Terms of Service (“Terms”) govern your use of the BH Towing California website (bhtowingcalifornia.com) and our towing, roadside assistance, accident recovery, and related services (collectively, “Services”). By accessing our website, requesting a tow, or using our Services, you agree to these Terms.
1. Acceptance of Terms
By using our Services, you confirm that you are at least 18 years old and have the legal authority to request towing or roadside services for the vehicle in question. If you do not agree to these Terms, please do not use our Services.
2. Services We Provide
BH Towing California provides 24/7 towing, roadside assistance, accident recovery, and related vehicle transport services in the areas we serve. Service availability, response times, and pricing depend on location, weather, traffic, and demand.
We reserve the right to refuse service if a vehicle, location, or situation is unsafe, illegal, or beyond our equipment capabilities.
3. Requesting Service
When you request service, you must provide accurate information, including your location, vehicle details, and the nature of the problem. You are responsible for ensuring the vehicle is accessible and that you have the right to authorize service.
You agree to remain in a safe location while waiting and to follow instructions from our dispatchers and operators.
4. Pricing and Payment
Service fees are quoted based on the type of service, distance, vehicle size, and circumstances. Quotes are estimates unless confirmed in writing. Additional charges may apply for after-hours service, heavy-duty vehicles, winching, recovery, tolls, storage, or special equipment.
Payment is due at the time of service unless otherwise agreed. We accept cash and major credit/debit cards. You are responsible for any damage caused by inaccurate information or failure to disclose vehicle conditions.
5. Cancellations and No-Shows
You may cancel a service request before our truck arrives. Cancellations after a truck has been dispatched may be subject to a cancellation or dry-run fee. If our operator arrives and the customer is unreachable or unavailable, a no-show fee may apply.
6. Liability and Disclaimers
BH Towing California performs services with reasonable care. However, we are not liable for damage caused by pre-existing conditions, improper maintenance, natural wear, or circumstances beyond our control, such as road conditions, weather, or accidents during transport.
To the fullest extent permitted by law, our total liability for any claim relating to our Services is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, consequential, or punitive damages.
7. Customer Responsibilities
You agree to:
- Provide accurate and complete information when requesting service.
- Ensure the vehicle is legally parked and accessible for towing.
- Remove or secure valuables before service.
- Pay all charges promptly.
- Comply with all applicable laws and lawful instructions from our team.
8. Vehicle Storage and Abandoned Vehicles
Vehicles stored at our facility or an affiliated lot are subject to daily storage fees. Customers are responsible for retrieving their vehicles promptly. Vehicles not claimed after the period required by law may be considered abandoned and disposed of or sold according to applicable state and local laws.
9. Intellectual Property
All content on this website, including text, images, logos, and branding, is owned by BH Towing California or its licensors. You may not copy, reproduce, distribute, or use our content without prior written permission.
10. Indemnification
You agree to indemnify and hold harmless BH Towing California, its employees, drivers, and affiliates from any claims, damages, or expenses arising from your use of our Services, your violation of these Terms, or your negligence or misconduct.
11. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Los Angeles County, California.
12. Changes to These Terms
We may update these Terms from time to time. The latest version will always be posted on this page with the “Last updated” date. Continued use of our Services after changes means you accept the revised Terms.
13. Contact Us
BH Towing California
Phone: 213-341-2798
Website: bhtowingcalifornia.com
See also our Privacy Policy and SMS Terms & Conditions.